Join us as we sit down with Mike Nelson—community leader, business owner, developer, and hospitality expert—who revitalized the iconic Northern Hotel and helped shape downtown Billings. Mike shares his career journey, from working for major hotel brands in Las Vegas to returning home to Billings to restore the Northern.  He dives into his three legs of hospitality at the Northern—Connect, Empathize, Respect—and how they guide the guest experience.

Connect with the Northern Hotel HERE!